PDFVAULT / REFUNDS

Refund policy

Contact WD DIGI if a PDFVault technical problem remains unresolved after reasonable support, or if you were charged twice for the same purchase. We review these cases for a refund. Changing your mind alone is not our discretionary refund policy. Mandatory consumer rights and Lemon Squeezy requirements still apply.

Include your purchase email, order reference, extension and Chrome versions, and a description of the issue. Do not send payment-card details, a license key or private PDFs. Open the support form or email support@wddigi.com.

To stop future charges without requesting a refund, cancel renewal. Pro remains active through the paid period. A full refund may revoke paid access.